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FAQs

Operator should be in good physical health. We recommend operator should be between the ages of 20-70.

When going from one flight of stairs to another flight of stairs, we recommend a landing of minimum 44" x 44" to adequate room to land and make the turn.

When going up or down a single flight of stairs we recommend 40" for the top landing, and 38" for the bottom landing.

Yes, this will work on carpeted stairs as well, but only if the carpet is fully attached to the stairs. Whilst if it is just a throw or a runner, it will slip under the tracks.

This chair will work indoors and outdoors alike. Cement, Wood, Iron and all types of stairs.

When used in a non-commercial form, such as in house and residential, the battery will last up to 3 years. Replacement batteries are available for purchase!

We have a lifetime warranty on welds for any damage caused by manufacturing malfunction, and a 180 days on all parts from the date of purchase.

Yes, total money refund when you return the chair to us.

You may have to pay the return shipping, as we already pay the original shipping to you. This will cost approximately $60-90 depending which state you ship from.

Please keep the original packaging materials throughout your trial period, as we cannot accept any return without it's original box and packaging protection.

Please contact us at info@ClimbingSteps.com or call (954) 908-6955

"Moving our products up and down stairs has never been easier. Great quality product, and customer service" 

Adam Abelman  - New Jersey
Warehousing Inc.

"The Voltstair has helped me maintain independence by giving me the ability to move much heavier objects on my own." 

"The Voltstair has helped me maintain independence by giving me the ability to move much heavier objects on my own." 

Alan Reighard - New York
Personal Contractor

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